Can I book a bedroom?

Usually our bedrooms are allocated on your behalf by the Bridal Couple, so please speak with them to request a bedroom, and they will allocate one to you. You then need to give us a call no later than 4 weeks prior to arrival to make payment.

Is breakfast included?

Yes, all our bedroom rates include a Full English & Continental breakfast the following morning. Breakfast is served from 9-10am, downstairs in our Cellar Bar.

What time can we check in?

Check-in time is usually 3pm, though early check-ins are available when arranged through the Bridal Couple.

What time is check out?

Check-out is at 10.30am, following breakfast.

Can we request an extra bed or cot in our bedroom?

Yes you can! Please speak to the bridal couple to make this request. All children under the age of 16 will be complimentary and any additional adults are charged at £25 per person.

Is there an iron in the bedroom?

Yes. All bedrooms have an iron and ironing board.

Is there wheelchair access?

All the guest areas at West Tower are accessible for wheelchair users; we have a ramp leading downstairs to the Cellar Bar and lower outdoor terrace, and access via the Leather Lounge into the Ballroom! We have 16 Ground Floor bedrooms available, one of which is a fully accessible room right outside the Main House!

Do you accept card payments?

Our bars and reception accept both Visa & Mastercard, as well as Cash payments. Unfortunately, we don’t accept American Express.

Can staff order us a taxi?

At reception, we have a freephone, priority line with Delta Taxi’s available for guests to use. If this isn’t suitable, we’re more than happy to assist with alternative bookings.

Is there car parking available?

We have a very large car park on site! Car parking is free to all guests; if non-residents are hoping to leave cars overnight, please ensure you leave contact details with reception.

Do you have an electric car charger?

We do have a charging station outside our Coach House building that guests are welcome to use, with our compliments.