Testimonials

Amanda & Barry France, Married October 2011:

"There really isnt a place to compete with the west tower for location, service and style for a wedding or any special family occasion. From the moment you book your special day Leonie, Sandra and Brian are there to help you every step of the way. We were made to feel like nothing was too small or big a question to ask and they are always on hand to advise you. The food is exceptional and you can cater for individual needs where required. If you are reading this testimonial then stop looking for your venue and book the West Tower, nowhere else can compare."

Patricia Williams, November 2011:

"I would like to express my appreciation for the beautiful wedding reception held at West Tower on Wednesday, 23rd November for my daughter Pamela and husband Paul Seddon.

It was a perfect setting and the day was mavellous. Everything exceeded our expectations. The surroundings were lovely. The food was delicious and the staff were superb. I cannot thank everyone at West Tower enough for making it such a very special day."

Alyson Ronan, November 2011:

"To Brian and everyone else at the West Tower, thank you from my Mum and I for a fabulous few days. It surpassed every expectation we had and we still are pinching ourselves.

From the wonderful welcome and room, to the canapes, the bubbly, the food, the entertainment (stunning singing by Ian, and singing until 2 in the morning!!!), to the attentive and friendly staff and (quite luckily) the other wonderful people who just happened to be staying at the same time. 
 
Once again, thank you for a lovely time. I hope to see you again".

Lisa and Mick Cassidy, 7th September 2011:

"We felt that it was important to contact you regarding the staff at The West Tower as they are all wonderful and made our day very very special.

Back in September 2009 both Mike and I made arrangements to meet with Leonie to discuss our wedding plans.  During this first meeting with Leonie she was extremely thorough, professional and she sold West Tower to us really, as we knew that we could trust Leonie and all the staff there to look after us and give us the day that we had dreamed of. (And they did just that!)

During the whole build up to the wedding I was starting to need questions answered about our wedding.  Once the Bridezilla in me arrived I then bombarded both Leonie and Sandra (Lingard) with question after question but Sandra & Leonie within minutes had answered all of my questions and put me at ease.  Every time I emailed or phoned Sandra and Leonie nothing ever seemed to be any trouble at all.  They both supported me in making decisions to make sure I had just the perfect day and they tailored to all my needs. Two wonderful members of staff.

In the months leading up to the wedding I attended the ‘Bridal Boot Camp’, delivered by Mark Beesley. This weekly time with the staff just further cemented our thoughts that our wedding day was ‘in good hands’ and we had nothing to worry about.  Leonie, Sandra, Gemma, Sandra & Danielle made this an enjoyable experience as did Mark with his encouragement throughout.

On the 7^th September  2011 Mike and I were married at West Tower and the day we had spent two long years planning and dreaming of was here and all the hard work paid had off and this was for us a ‘dream wedding’.

However, we genuinely feel the professionalism, care and support we received form all staff at The West Tower helped to make our wedding day as special as it was for us.  Brian, Sandra, Leonie, Sandra, Lindsey & Gemma are such caring and genuine people that we looked at them as guests at the wedding rather than staff. We cannot thank them enough.

On the day Lindsey took all the pressure away from us by making sure that both Mike and I and our guests had everything we needed, nothing was any trouble to her.  She took the time and effort to ensure that our day went as smoothly as it did, and we must say she made a fabulous Toast Master as she delivered an outstanding service throughout the whole day.  A wonderful staff member.

Another special thank you goes to Gemma who did an outstanding job and delivered an outstanding service to us and our guests.  Nothing was ever too much trouble and if there was anything that we needed she got this for us straight away.  Again another wonderful member of staff.

Another special thank you to Brian & Sandra also as they were on hand if there was anything that we needed.  They were both around the whole day and were making sure that our guests had everything that they required.  They truly are two wonderful people who have only the best interests for their guests.

And of course a big thank you to Leonie and Sandra who helped plan our day and made the whole experience a less stressful job to do.

Everything went perfect for us and it was all down to the staff there at West Tower.  The food we ate on the day was cooked to perfection and our compliments go to the chef as there was not one course that I or any of my guests could criticise – Perfect!

All our friends and family who were at the wedding have said nothing but nice things about all the staff and the venue itself. Our family and friends were all very impressed by the level and quality of service that was provided on the day and they too thank the staff.

From the moment we contacted the West Tower and had our first meeting with Leonie we knew that our wedding day would go as well as we had hoped it would and we felt secure that the staff at The West Tower would do all they could to help us. Again, we cannot thank the staff enough for all of their hard work not just on the day but in the time leading up to it. Nothing was ever too much trouble for them.

A wedding venue is only as good as the staff who work there and with that in mind and judging by our experience there, we feel certain that there is no better venue than West Tower. It is a truly stunning venue which is enhanced and complimented by the kindness and professionalism shown by its staff.

I would highly recommend this venue to anbody."

Claire and Mark Dyson, 26th October 2011:

"We had the most magical day we could have ever wished for. West Tower and its staff were legendary. The food, the atmosphere, the bedroom, the dining room, the drinks, the bar and waiting staff, the kitchen team, and of course Lindsey were incredible. It took our breath away quite literally when we walked into the dining room for the first time! West Tower really lived up to its award winning reputation.

Finally, a massive thank you to you for being such a rock throughout the whole process. Your patience and support were invaluable. The feeling of handing everything over to your team knowing that everything was going to be ok was worth its weight in gold!"

Steve and Leanne, 2nd October 2011:

"Now that we are back from our honeymoon just a quick note to thank you again for making our wedding so memorable. The venue was truly stunning and every single member of staff couldn’t do any more for the both of us and our 168 guests. What we liked about West Tower was that nothing was too much trouble, either during our pre-meetings or on the day itself. Evidence of this is our request for a more informal BBQ instead of a wedding breakfast, and West Tower was the only venue who had no objections to organising this come rain or shine. The food was truly sensational including the canapés, BBQ and the Hog Roast in the evening, with the following mornings breakfast the perfect cure for a number of sore heads! Before the day one of our guests asked us why we were travelling so far for the reception, after the day they sought us out to explain they now knew why. Everything we heard about West Tower, before and after our wedding, has always been spoken with the highest of compliments and in a way writing this note is difficult as words do not do you justice. If you are reading this review on the West Tower website and debating whether or not to book them for your wedding then our advice would be simple, just book it, as you will not be disappointed. West Tower has our mobiles if you want to speak to us personally as we are that happy to recommend them. Virtually every guest we have spoken to since the wedding has commented on how good this venue was.  So to close this note, as we could write superlatives all day long, thanks again for making our day so special. We will send some photos once we have them. Should you have any potential bookings that want to speak to previous customers then please do not hesitate to give them either of our mobile numbers.

Nuala and Craig Murphy, 7th August 2011:

"We cannot begin thank you enough for our wonderful wedding day. West Tower and all your staff excelled and we were truly overwhelmed by what you did for us. To begin, our thanks to Sandra for perfection planning to the very last and to Lyndsey for making the venue look so beautiful - your attention to detail was second to none and you had clearly gone to so much trouble to set everything out so beautifully. I shed a tear when I saw the room and it was more than we could have ever wished for! The day was flawless due to your calm nature and excellent organisation. The grounds looked fantastic too- we are certain that there will be some gorgeous photographs in the garden and well, the sunset was just amazing! For the day, West Tower felt like a second home, such a warm welcome was offered to everyone by you all, nothing was too much trouble and you offered a highly personal service. Huge compliments go to Zoe and all involved in preparing the food - it was fabulous. She catered for every need and her special efforts for those with dietary needs were very much appreciated. So many guests talked about how delicious it was from the canapes right through to the evening buffet. The children loved their food and the fact that they were so relaxed, playing and laughing in the grounds, is a sign of how at ease everyone felt. Your waiting and bar staff could not do enough for us...one of them even looked after my handbag all night! Nothing prepared us for how kind and professional everyone would be. The accommodation was beautiful and all the guests commented on how well they had been looked after. You thought of everything and noted all details from our discussions - the service was impeccable. You created an atmosphere from start to finish which gave us the most amazing wedding day. We will treasure our memories knowing that we were blessed with a venue head and shoulders about the rest. You will be highly recommended to other couples and I know all our guests have already spread the word about their wonderful day! With heartfelt thanks to you all for the best day of our lives - a true fairytale! All our love, Nuala and Craig Murphy xxx"

Laura and Jack, 30th August 2011:

"I don't know where to start.... Firstly, a massive thank you to you all at West Tower, I can't believe what a wonderful stay we had! It was perfect!!!! Every one of my friends and family commented on what a fabulous place West Tower was and how wonderful the staff were. You made us feel at home, but like royalty at the same time. Nothing was too much for you. I could go on, but that would mean me listing every part of our stay, so it would be everything!! I wish we could do it all again tomorrow and I would do it at West Tower every time! Thanks again to you all, and a special thanks to Lindsay who was the perfect host. Lots of love, Laura and Jack. xxx" 

Dawn Cottle:

"Sorry its taken me so long but just wanted to give you some feedback on our wedding at west tower (Cottle Wedding 3rd June). One word summed up the whole day for me and Matthew, "Perfect". It was all I imagined and more, from the venue to the staff to the bridal suite, it was like a fairytale. Just wanted to share a few quotes from friends and family on the day; "The best wedding I have ever been to in my life, including my own" "The most beautiful venue I have ever seen, I want to get married here" "The food was AMAZING, I really wanted to lick my plate" Honestly ladies, I can not thank you enough for such a wonderful day. Please share my feedback with the staff, they were all brilliant, nothing was too much trouble, they we quick, efficient and very professional.  It truly was the best day of mine and Matthews lives so far and you and your staff are to thank for this."

Sue Lander, 2nd July 2011:

"Just wanted to say a huge Thank You for helping me make Kate and Scott's day last Saturday so special. It seemed to go smoothly mainly down to your excellent advice and careful planning. Lindsay, the management of the day was faultless. You did very well organising all those Rugby players. Please also pass on our thanks to the chef and all her staff. Lots of people commented afterwards on the standard of the food and the service. Your flexibility in responding to our additional requests was greatly appreciated especially for the children in the creche. I know that you are both claiming credit for the superb weather!!!! We were very lucky as it made the venue even more idyllic. We would certainly be willing to recommend West Tower to anyone who was interested in hiring it for their wedding. I think there may be some spare shot glasses that we couldn't find on Sunday. Some were taken away and washed and guests didn't seem to get them back and there were 13 spares. They may have been put back in the bar with yours. Please let me know if they turn up and I will come and collect them. Once again many, many thanks for your help and support. I know that Kate and Scott will write to you separately when they return from honeymoon. My very best wishes." 

Denise, 27th June 2011:

"Good Morning Sandra and everbody at West Tower, Just like to thank you for all your Help at Jenna and Adams Wedding on last Saturday 25.6.2011 The day was fabulous and I we would like to thank all of you for making our wedding a fantastic day. Special Thanks to Brian, he was the perfect host all day and Lyndsey was very calming for Jenna and I and of course the wonderful Cheff, the food was great, everybody had a wonderful time and we will never forget the day. Please pass on these thanks to all the staff at West Tower they were very helpful. It does not surprise me that West Tower won the award. Congratulations, Keep up the good work."

Angela, 30th June 2011:

"Thank you so much for all your help in the organisation of our Yr 11 Prom. The girls had a fantastic time and were delighted with everything. The staff too thought it was a lovely evening and not at all the arduous task that supervising girls usually is. May I take this opportunity to thank the staff who looked after us last night - they were all so helpful and pleasant and courteous to both staff and girls. It really is a pleasure working with you all - you certainly make my job a lot easier for which I am enormously grateful. I will be in touch about next year as soon as I have a date. Best wishes." 

Ian Parkinson:

"Dear All, Just a quick note to say that the venue and service yesterday for Stuart & Louise's wedding was absolutely flawless. The genuine friendliness and warm hospitality of your staff was impeccable and played a big part in making the day so enjoyable and memorable. Henry, my little boy, has given the green hand drawn dinosaur that you kindly created pride of place on his bedroom wall! If a prospective party planner ever asks you for a recommendation - please direct them my way. Many thanks."

Emma Scott, 30th March 2011:

"My partner stayed at The West Tower (oak suite) for a wedding on 25th March 2011, I would like to thank the staff for the excellence service provided, the manageress went above and behond for us and our children, making it a wonderful day for us. the room, venue and food were exceptional. Thank you very much."

Amanda Shaw, 11th November 2011:

"West Tower is a truly beautiful venue set amidst very picturesque gardens with wonderful views over the countryside. The staff work hard to ensure a fantastic day and nothing is too much trouble. I have been to several weddings at West Tower and each time it has been a memorable occasion. Excellent parking facilities, fabulous food and attentive staff - what more could you want" 

Janet Fenton, 19th April 2010:

"Just to say a big thank you to the team that was working on Liz and Jeromes wedding on the above date. I was the wedding planner and my company were filming the event and wanted to pass on my very special thanks and praise for all the professionalism shown. It was a pleasure to work with you all and I hope we have the opportunity to film at West Tower again in the not too distant future."

Merchant Taylors School, 30th June 2010:

"Thank you so much for such a wonderful evening last night. The girls had a fantastic time and the Headmistress, Marketing Director and all the staff were hugely impressed. I hope everything went well from your point of view - let me know if there were any issues. Can you also pass on my thanks to Lynsey who was a superb hostess. We would definitely like to come back next year, if you will have us!"

Neil Hockaday, 15th November 2010:

"Just wanted to say thanks so much for all your help and attention to Friday's function -we were looked after extremely well and all the feedback from attendees has been very positive. A great time was had by all!!! - please pass on this to Lyndsey and all the Staff who worked so hard for us." 

Vicky & Stephen Morgan, December 2010:

"Steven and I would like to thank all the staff at West Tower for the most amazing wedding ever! From the planning of the wedding with Sandra right through to the morning after, every detail was perfect and Sandra, Brian and Lyndsey could not of been more attentive. Zoe excelled herself with the food and all guests commented on the sheer quality of every aspect of the day the venue,food,drink and staff (in particular Lauren and Sandra who were amazing!). Brian and Sandra the staff are a credit to you. We look forward to seeing you again soon, Love Vicky and Stephen Morgan X" 

Bob Muir, 6th January 2010:

"I was a guest and your team did extremely well. Weather meant everything was running late however your team (wonderfully fronted by Lindsay) were unflustered and carried out one of the best weddings I have ever had the pleasure of attending. The food was without doubt head and shoulders above any other wedding food I have ever eaten and was defiantly comparable with the Swan where we dinned the evening before. Congratulations on taking wedding events to another level, if I go down the aisle for the 3rd time you will be the venue!!!!"  

Lucy & Michael, January 2010:

"Just a quick email to say thank you to you and all your team for arranging such an amazing day or should I say 2 days. Myself and michael are still on such a high from the wedding, we're just looking forward to picking up our photos and video up as parts of the day is a bit of a Blair. Yourself, brian and wife, Lynsey, Leonie and all the other members of your team really made our day so special which we will never forget. I just wish that we could do it everyday. We will definatly be attending more of your events in the near future with our family and friends as we all had such an amazing weekend. Thanks again."